Sprint CRM Press Releases & On-line CRM News Articles
SprintCRM.com Harness Wikipedia Technology for New Customer Relationship Management Interface - 24th November 2008
A Manchester, UK-based firm are employing Wikipedia technology to enhance their SprintCRM software and increase the efficiency of their client's business processes.
The technical team at SprintCRM.com have decided to take a leaf out of the internet encyclopaedia's book and develop a feature that allows CRM users to work collaboratively on documents hosted on-line. The new Wiki's editing process works on the similar principle to Wikipedia's: users are allowed to contribute and amend documents from any remote location with internet access.
This has greatly simplified the document creation process within their own company and in their clients', ensuring the most up-to-date version of the document is accessible to everyone in the user group. This has reduced the likelihood of making costly, embarrassing mistakes based on old information and has also had a positive effect on the way people share knowledge in the company.
Chris Maule, SprintCRM.com's Managing Director commented, “We've already noticed a high user uptake of the program and they're showing a real enthusiasm and willingness to generate content in the Wiki.”
“What I find especially useful is it evens out the knowledge base. You can host documents on-line for people to see and contribute towards, and it simplifies so many communication problems commonly experienced by businesses.”
The new Wiki feature is likely to be of especially useful for teams of people working collaboratively on large projects, whether it be research programs, reports or presentations.
“It can be hard to get people's schedules to line-up,” continues Chris, “but having the Wiki means it's no longer an issue. Employee sickness, annual leave and out-of-office appointments can slow down advancement on projects greatly. With the Wiki feature, work can continue from any number of remote locations and responsibility for looking after information no longer has to rest with one person. As a result, businesses will see more projects delivered on time.”
NOTES TO EDITORS:
SprintCRM is a subsidiary of Doctor Net, a UK based digital marketing agency providing e-commerce, email marketing and CRM solutions.
Local Firms Team Up to Fly the Flag for Manchester - 16th July 2007
Some of the biggest names in the Airline Industry were present to meet the team at EDM Ltd recently. The Oldham based company were exhibiting at the World Aviation Training conference and trade show in Orlando, Florida, and they were able to invite industry executives thanks to digital marketing experts Doctor Net - also based in Manchester.
Last month, Doctor Net won a pitch to support EDM's on-line communications strategy. Using Doctor Net's eMailCampaigner tool, EDM are able to keep in touch with existing, past and prospective customers by way of news updates and information sent via email.
Mick Bonney, Head of Business Development for EDM said, "In the past year we have been providing valuable evacuation training and service simulators for the likes of Virgin, KLM, Easy Jet, Air India, Austrian Airlines and Alitalia and we felt it was the right time to start telling people about our success and also inform them when and how they can come and meet us. Even better was being able to see which important contacts had opened the email - thanks to Doctor Net's reporting tools."
One of the first email campaigns put together was an invitation to the World Aviation event that allowed recipients to RSVP. Mr Bonney commented, "We were recently exhibiting at an event in Florida and some of our airline contacts mentioned that they had received our email so we know the message is getting out there which is great".
Doctor Net themselves are no stranger to promoting the wealth of talent available from Manchester's digital agencies. The city centre based company have worked with some great brands such as Waterstone's, BAA, Chelsea FC Travel, Jaguar, Brewers Fayre and Holmes Place (now Virgin Active).
"Our email marketing, e-commerce and CRM solutions have allowed us to work with some great names over the past 10 years, though it is always nice to be working with a company much closer to home", commented Doctor Net's John Coyne. "When we first met EDM we knew there was so much potential to achieve great results with email marketing as they had some great news articles along with a targeted list of contacts they wanted to communicate with. It is excellent for both of us to be promoting Manchester on a national and international stage".
I'm No 'Green' Criminal - 10th July 2007
"A BUSINESSMAN was branded an environmental criminal by Manchester council - although he pays to recycle his firm's rubbish.
Chris Maule, managing director of email marketing and software company Doctor Net, has been paying private recycling company Emerge Recycling to collect his waste - usually bags of shredded paper - for six months.
Specially-marked bags are left on the pavement outside the Fennel Street firm...." - Snippet from the Manchester Evening News on 10th July 2007.
Read the full article here
Doctors On The Run - 20th May 2007
The team at Doctor Net are always up for a challenge whether it be creating successful solutions for their clients or running as fast as they can for as long as they can!
Always ones to protect the downside of any situation, Doctor Net invited Chris' General Practitioner brother along! "I think everyone's done some training this year, but it's nice to have a medical doctor running along with the rest of us from Doctor Net!"
"This will be the fifth year Doctor Net has taken part in the Great Manchester 10K", commented Managing Director Chris Maule. "It's always great day and good to get as many people involved as possible."
The team all finished with good times this year and expect to return to the race in 2008.
Ethical Agency Throws Out The Rubbish - 30th March 2007
UK Marketing agency doing all they can to preserve the World-wide-planet
Digital specialists Doctor Net have jumped well and truly onto the carbon balanced bandwagon and are currently working on 3 different projects that hold the environment's best interests at heart.
This year has seen the company team up with Recycling experts Emerge and event management agency Ethical Events. Ethical Events ongoing work with Save The Rhino has been well publicised and Doctor Net are continuing to support the marketing efforts for this campaign.
No stranger to helping out where they can Doctor Net became involved in the 'green initiative' a number of years ago when they developed GoinGreen's new car showroom - their on-line e-commerce site. GoinGreen, now make the world's best selling electric car.
The partnership with Emerge has had an immediate effect on staff at Doctor Net who were shocked to find out that 1 billion Christmas cards ended up as waste in 2006. The team now recycle all paper and card which is collected as part of the Emerge's 'Daily Takeaway' service.
In addition to their ongoing campaign to get companies to send their marketing material by environmentally friendly emails they have come up with the following tips of how you can make a difference with just a small effort in the workplace:
- Purchase and use recycled paper
- Only print emails and documents if it is essential
- Encourage staff to re-use and recycle paper rather than wasting
- Re-use scrap paper
- Issue company literature and documents internally and externally via email
- Set targets and offer staff incentives to implement and promote waste minimisation
- Set targets that can be measured - has your expense of purchasing paper decreased?
- Set your printer to print on both sides of the paper by default as you will use less paper
NOTES TO EDITORS
Doctor Net is a UK based digital marketing agency providing e-commerce, email marketing and CRM solutions. http://www.doc-net.com/
Ethical Events are an event and corporate hospitality agency who contributes a proportion of their profit from each and every event to the client's chosen charity or to one of the Ethical Events supported charities. http://www.ethical-events.co.uk/
Emerge Recycling offer multi material collections from businesses and homes as well as Waste Consultancy and a Schools Recycling Programme. http://www.emergemanchester.co.uk/
None Like It Hot - 2nd February 2007
Undeniably it's unseasonably warm, and according to a panel of UN scientists, it's not just somebody's fault; it's your fault. It's not very good for one's self esteem being responsible for the demise of your species so what can you do to help stop the Earth sliding into global melt down?
One area that you can make a big difference without causing yourself too much personal pain is in the office. You may be surprised to find out that an average office worker prints out 1,200 pages per month (21% of which ends up in the bin the day it was printed). If you're cringing reading this then the figure is probably a little too high.
UK based Email Marketing specialists Doctor Net believe the solution is simple. In addition to their ongoing campaign to get companies to send their marketing material by environmentally friendly emails they have come up with the following tips of how you can make a difference with just a small effort in the workplace:
- Purchase and use recycled paper
- Only print emails and documents if it is essential
- Encourage staff to re-use and recycle paper rather than wasting
- Re-use scrap paper
- Issue company literature and documents internally and externally via email
- Set targets and offer staff incentives to implement and promote waste minimisation
- Set targets that can be measured - has your expense of purchasing paper decreased?
- Set your printer to print on both sides of the paper by default as you will use less paper
NOTES TO EDITORS
Doctor Net is a UK based digital marketing agency providing e-commerce, email marketing and CRM solutions. http://www.doc-net.com/
FloorHeatingOnline.com Makes Competition Break into Sweat - 2nd August 2006
Grimsby based FloorHeatingOnline.com have today launched their 2nd generation e-commerce site using Doctor Net's SprintEcommerce platform. FloorHeatingOnline.com had been successfully trading on-line for some time but wanted to partner a company that could help drive their aggressive sales and marketing targets and could show a track record of developing robust, secure and scalable e-commerce solutions.
"We're all very excited about the launch of the new site," commented Doctor Net's Managing Director Chris Maule. "We are looking forward to driving sales up for the team at FloorHeatingOnline.com and helping them develop a strong multi-channel sales and marketing strategy."
Visit http://www.FloorHeatingOnline.com/ and www.doc-net.com today and find out more.
GoinGreen.co.uk Launches New Website - 18th July 2006
GoinGreen are not your average car company. Straight off the block you can see this when their G-Wiz electric car offers 600 'mpg' (equiv) and is exempt from road tax and congestion charge!
Their aim is to inspire as many people as possible to 'go green', so the company developed a business model which has eliminated many of the traditional costs associated with selling vehicles. GoinGreen sell direct to customers with no dealers, no showrooms, no advertising - it is all viral and web based - so their e-commerce platform is of paramount importance in this strategy.
Their new website, which launched today, is the second generation website that Doctor Net has developed for the company. The new site based on Doctor Net's SprintEcommerce platform adds full transactional capacity as well as many other features and gives the company the firm base it needs for the rapid growth in its market place.
Visit http://www.GoinGreen.co.uk/ and http://www.doc-net.com/ today and find out more.
ArkClothing.com Creates Valuable New Channel for RETT Retail - 9th September 2005
Today sees the launch of http://www.arkclothing.com/ a valuable new sales channel for RETT Retail who run the ARK brand street wear stores in eight prominent locations across the North of England.
RETT Retail, who employ over 100 people, sees the internet as a vital part in their growth strategy and have targeted the new website to contribute a million pounds to sales in it's first 12 months.
ARK chose Doctor Net as a partner in the project due to their proven ability to deliver solutions able to handle multi-million pounds worth of transactions on an annual basis and quickly and cost effectively understand and deploy complex business software.
Visit http://www.arkclothing.com/ and http://www.doc-net.com/ to today and find out more.
Doctor Net Launches 4th Generation Website - 9th November 2004
Doctor Net has today launched its 4th generation website and celebrates it's 8th year as one of the UKs leading technology houses. This latest generation website brings the company's service portfolio up to date. "The driving factor behind all our products and solutions is that we deliver ROI to our customers", comments Chris Maule, Managing Director.
Visit http://www.doc-net.com/ today and find out more.
Doctor Net Limited Powers Gear4Music.com into the National Finals of the 2004 DTI E-commerce Awards - 10th September 2004
Local internet company Doctor Net Limited has helped it's client Gear4Music.com pick up two awards at Yorkshire and Humber Regional Final of the 2004 DTI E-commerce awards. The awards were held in Barnsley on the 10th September 2004.
Gear4music.com won the e-trading category and received a 'highly commended' award in the e-business category. The awards were won for the solution that Doctor Net has produced for them over the last 2 years. The awards judge the use of the internet and internet technologies from over 400 entrants, each of the companies being individually interviewed.
Doctor Net created a system for Gear4music.com that has helped reduce their running costs. This has been achieved by the integration of the website in to a bespoke Customer Relationship Management (CRM) system which allows easy access to important customer, ordering and manufacturing information. This new system has transformed the business over the past 24 months and allowed the Gear4music.com to achieve it's tough growth targets.
Chris Maule, Managing director at Doctor Net said, "The DTI E-commerce awards are our industry's most acknowledged and prestigious awards. To have our work recognised is fantastic and the whole team are very excited. We're now looking forward to going to the National Finals in London at the beginning of next month and we're hopeful that we won't be coming back empty handed!"
The London Finals are held at the Grosvenor House hotel in London on the 6th October 2004.
Timelogging.com Goes Live - 11th February 2004
Doctor Net's latest ASP, timelogging.com, went live today. The application is designed to increase the efficiency in small to medium sized work groups (10 - 250) by tracking activities against clients and projects.
"We've been using the application in house for some time now," commented Chris Maule, Managing Director of Doctor Net. "The increase in productivity has been excellent. I fully believe in the principal that to make better use of time, you need to analyse what you are doing and timelogging.com makes this process as painless as possible. This information can then be reported down to department heads so they can help their team get more out of their days. We've also found that timelogging.com creates a positive 'hustle' in the office and there have been few problems with take-up and staff ownership of the application."
And the cost of this progress? "£10+VAT per seat per month, which we believe is negligible when compared against staffing costs. Could you get five to ten hours more a month out of each of your team members for a tenner?"
Sign up for a free trial at http://www.timelogging.com/
eMailCampaigner v2.0 Goes Live - 19th March 2003
The latest version eMailCampaigner, Doctor Net's email marketing ASP was launched today. Version 2 builds on the success of previous versions whilst adding increased functionality and a redesigned user interface. The application is a practical solution to companies permission based email requirements that helps them manage, create and monitor their e-marketing program effectively. eMailCampaigner is an affordable solution that helps companies gain control of their email campaigns. Its clear interface and dynamic feature set allow them to manage lists, create campaigns and most importantly, monitor results.
"The take up has been very good so far," commented Chris Maule, Managing Director of Doctor Net. "We have a wide range of clients across a variety of industries getting excellent results from the system. Our growing client list includes, Holmes Place, Jaguar and DTZ; proof that any industry can benefit from this essential e-marketing application. All our existing clients will immediately benefit from the extended feature set of this new version, a clear advantage of our ASP delivery model."
Find out more today by visiting http://www.emailcampaigner.com/
Last Updated ( Tuesday, 24 February 2009 )
